When it comes to after installation support and customer service, Hydromat is second to none. Whether you are phoning for technical support, ordering parts, or getting a quote on a rebuild; the Hydromat Service Team has the answer. To help you with your parts needs, our expert customer service associates will get you the replacement components you need to get your machines back up and running as soon a possible.
On our staff we have a team of dedicated support technicians to take your phone calls during business hours, as well as a 24/7 pager system should you need assistance day or night.
At Hydromat, we are dedicated to after sales support. Total Customer Satisfaction is not just a phrase for us at Hydromat; it’s a way of life.
Are you having issues with your machine and need help? Call the Hydromat COP (Customer Operations Partner) team and talk to one of our experienced service experts. With over 40+ years of Hydromat experience, there isn’t a problem this knowledgable staff hasn’t seen and resolved.
During standard business hours call 314.810.3856
or click here to send an e-mail.
Click here or the button below for emergency after-hours and weekend technical support, twenty-four hours a day, seven days a week.
Hydromat offers an industry leading, customer-driven parts exchange program. Machine modularity supports this program.
Our goal is that our customer’s downtime is kept to a minimum and throught the following steps we do our best to ensure that:
To contact Customer Service: 314.810.3994
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